The HK MedSpa is open from 8:00am-5:00pm, Monday through Friday. All of our medical spa treatment programs are approved by our on-site supervising physicians.
- Please arrive 15 minutes early for your appointment to complete a routine intake analysis and to ensure smooth transition to the spa. We cannot guarantee service for late arrivals.
- If you are unable to keep your appointment, please notify us at least 24 hours in advance by contacting our facility at (704) 659-9011. The HK MedSpa can not forsee interrupted appointments due to weather, sickness, emergency, death, etc. In the event that a service provider is unable to work, the HK MedSpa will do everything possible to reschedule the appointment in a timely manner.
- Product returns: we will only accept returns on unopened products within 30 days of the purchase date. If a product has not been opened, but the 30 days has past we are unable to return that product.